Privacy Policy

Last updated: June 9, 2026

Who we are

Catalyst Research Labs (“Catalyst”, “we”, “us”) operates catalystresearchlabs.store (the “Site”), supplying reference materials for laboratory research use only. This policy describes what personal information we collect, how we use it, and the choices available to you.

Information we collect

When you place an order or create an account we collect: name, email address, phone number, billing and shipping address, and order details. When you browse the Site we collect standard technical data such as IP address, browser type, and pages visited, used for security and site operation.

Payment information

Card payments are processed by our third-party payment processor. Full card numbers are transmitted to the processor for authorization and are never stored on our servers. We retain only a transaction reference, the order amount, and billing details necessary for fulfillment and accounting.

Cookies

The Site uses a small number of functional cookies: an age-verification cookie recording that you confirmed you are 21 or older (expires after 30 days), and WooCommerce session cookies required for the cart and checkout to function. We do not run third-party advertising trackers.

How we use information

We use personal information to process and ship orders, provide order updates and support, verify eligibility to purchase, prevent fraud, comply with legal obligations, and maintain records required for payment processing and tax purposes.

Sharing

We share information only as needed to operate the store: with our payment processor to authorize transactions, with shipping carriers to deliver orders, with our hosting provider as part of operating the Site, and with authorities where required by law. We do not sell personal information.

Retention

Order and transaction records are retained for as long as required for accounting, tax, and compliance purposes. Account information is retained until you ask us to delete it, subject to records we are legally required to keep.

Your rights

You may request a copy of the personal information we hold about you, request correction of inaccurate information, or request deletion of your account data. Submit requests via the contact details listed on the Site; we respond within one business day.

Age requirement

The Site is intended for qualified purchasers aged 21 or older. We do not knowingly collect personal information from anyone under 21.

Changes to this policy

We may update this policy from time to time. The current version is always posted on this page with the date of the last revision.